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Privacy Policy

Last Updated: April 2026

Welcome to Visual i. We are committed to protecting your personal data and being transparent about how we collect and use it. This policy applies to our website (visualiweb.co.uk), our digital marketing services, and our interactions with clients and partners.

1. Who We Are

Visual i (referred to as "we", "us", or "our") is the data controller responsible for your personal information.

2. The Data We Collect

We collect information to provide better services to our clients. This includes:

  • Identity Data: Name, job title, and business name.
  • Contact Data: Email address, phone number, and billing address.
  • Technical Data: IP address, browser type, and location data (collected via cookies and analytics).
  • Marketing Data: Your preferences in receiving marketing from us and our third parties.

3. How We Use Your Data

Under the UK GDPR, we only process your data when we have a legal basis to do so:

  • Contractual Necessity: To perform the services you have hired us for (e.g., SEO, Web Dev).
  • Legitimate Interests: To improve our website, prevent fraud, and conduct "Business to Business" (B2B) marketing.
  • Consent: For specific marketing activities, such as our newsletter.

4. International Data Transfers (UK to Bangladesh)

As an international agency, some of your data may be processed by our team in Dhaka, Bangladesh.

Security Note: We ensure a similar degree of protection is afforded to your data by ensuring at least one of the following safeguards is implemented:

  • Standard Contractual Clauses: We use specific contracts approved for use in the UK which give personal data the same protection it has in the UK.
  • Data Bridges: We monitor the UK Government’s "Data Bridge" determinations to ensure compliant transfers to our international hubs.

5. Your Rights (2026 Update)

Under the Data Use and Access Act (DUAA) and UK GDPR, you have the following rights:

  • Right to Access: Request a copy of your personal data.
  • Right to Rectification: Correct any inaccurate information.
  • Right to Erasure ("Right to be Forgotten"): Request that we delete your data.
  • Right to Complain: You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, and contractors who have a business "need to know."

7. Cookies

Our website uses cookies to distinguish you from other users. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly.

8. Contact Our Privacy Team

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

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